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Deutsche Bahn Delivers Reliable Travel Information to Millions with Confluent Platform

We needed a partner to help us get RI-Platform up and running with maximum reliability. We decided to work with Confluent.

Axel Löhn | Senior Project Manager
Deutsche Bahn

Challenge

Improve the day-to-day experience of millions of travelers across Germany by delivering up-to-date, accurate, and consistent travel information at any time and in any location.

Solution

Use Confluent event streaming to collect real-time travel information from multiple sources, creating a single source of truth that feeds station displays, announcement systems, and Deutsche Bahn’s mobile app.

Results

  • Accurate, real-time travel information for passengers and employees
  • Simplified development and reduced environment complexity
  • Faster delivery of new capabilities
  • 99.9% system availability
DeutscheBahn-featured

Every day, 5.7 million rail passengers rely on Deutsche Bahn (DB) to get to their destination. To provide passengers with up-to-date, accurate, and consistent travel information, DB created the RI-Platform, a system that feeds data such as platforms, arrival and departure times, and queue locations to its station displays, announcement systems, and DB Navigator mobile app. Who did they partner with to build their passenger information system? Confluent. The new system, which has been in service for more than a year, handles 180 million events a day for 24,000 trains, delivering 99.9% availability from the moment it went live.

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